Our Responsible Gaming Policy
How We Protect Our Players
No gaming for under 18
Qqbet strictly ensures that only individuals aged 18 or above can register and play on the platform. An age verification process is followed at the time of account creation. If an underage account is identified, it will be closed immediately. We also encourage parents to monitor their children's internet usage. Protecting minors is one of our highest priorities.
Deposit & Spending Limit Controls
Each player can set daily, weekly, or monthly deposit limits on their account. This feature helps players stay within their budget and avoid overspending. Once a limit is set, lowering it takes effect immediately, but increasing it is subject to a 24-hour waiting period. This rule ensures that no one impulsively raises their limit and puts themselves at risk. Your financial protection matters to us.
Session Time Management
Extended gaming sessions are not healthy, so qqbet gives players the ability to set session time limits. When the specified time has passed, the platform automatically sends a warning notification. You can also set up automatic log-out after a certain period if you wish. Taking regular breaks and spending time with family and friends is the key to a balanced life. We are here to ensure that entertainment does not become a burden.
Self-Exclusion & Break Features
If a player feels they need a short break, they can temporarily suspend their account for a specified period at any time. For long-term self-exclusion, the account can be deactivated for anywhere between 6 months and 5 years. No promotional emails or messages will be sent while self-exclusion is active. Making this decision is a sign of strength, and we fully respect it. If you need support, our support team is always ready to help.
Loss Limit Setting
Players can set in advance the maximum amount they are willing to lose within a given time period. Once this loss limit is reached, the system will automatically prevent further bets from being placed. This tool is especially useful for those who want to play within a budget. Protecting players from financial loss is an important part of qqbet's responsible gaming framework. We are always committed to ensuring your financial well-being.
Professional Support & Guidance
You don't have to face gaming problems alone — qqbet's support team is available 24/7, seven days a week. We also help players connect with professional counseling organizations when needed. If you have any questions or concerns, reach us by email at: [email protected]. Your privacy will be protected and assistance will be provided without judgment. Remember, asking for help is always the right step.
How to Recognize Problematic Gaming
Be cautious if you notice the following signs
- Spending beyond your budget and the tendency to place more bets to try to recover lost money.
- Decreased attention to family, friends, or work due to gaming.
- Feeling restless or mentally uncomfortable when trying to stop gaming.
- Borrowing money or breaking into savings to fund bets.
- The tendency to hide gaming activity from family or loved ones.
- Feeling that the day is meaningless or feeling irritable when not gaming.
- Disruption to sleep, eating, or daily activities due to gaming.
If you notice any of these signs in yourself, please do not delay in seeking help. qqbet is always by your side and we want your gaming experience to remain healthy and enjoyable.
General FAQ
Frequently Asked Questions About Responsible Gaming